Description:

An American Customer Service Software Company is looking for an experienced Senior Counsel, Litigation to join its world-class legal team.

The right candidate will make a lasting impact within our high growth, private equity backed company. This role reports to the Director of Product, Alliances, IP, & Litigation, and will collaborate extensively with our Employment Legal, People & Places, Corporate Legal, Privacy Legal, Product Legal, and Finance functions.

Responsibilities (what you get to do every day):

Oversee all aspects of existing or threatened disputes and adversarial matters, from implementing legal holds to motions practice, case management, coordinating discovery, and settlement, with a focus on resolving matters in an effective and efficient manner.
Interview, hire, and oversee outside counsel while keeping a strategic eye toward budgets and insurance coverage.
Ably manage an array of smaller matters like collections disputes, law enforcement response, and abuse prevention investigations.
Communicate and collaborate on budget management with law firms, insurance professionals, and the Accounting, Tax, and Finance departments.
Keep colleagues and senior company leaders up to date on material litigation updates and potential future risks identified in industry litigation and enforcement trends.
Prioritize key initiatives while building lasting processes (such as playbooks or policies) to address recurring work.
Be a trusted partner to key stakeholders across the business to drive the delivery of excellent legal services. Partner with other legal groups (such as Product, Privacy, Employment, and Corporate Legal) to support their risk assessments and collaborate on strategic projects.

Requirements (what you bring to the role):

J.D. from an accredited law school and admission to the bar.
7+ years of litigation experience as a qualified lawyer, ideally with a combination of in-house multinational organizations and law firms.
Experience in managing a variety of substantive areas of law for technology companies, including employment litigation.
Excellent advocacy skills, both formal and informal, whether in writing or in meetings.
Strong work ethic, ability to adapt to rapidly-changing environments, and commitment to meeting all deadlines.
Clear communicator able to work independently.
Experience working with SaaS at a global tech company preferred.
(US - remote, preferred but not required to be near An American Customer Service Software Company office in San Francisco, California or Madison, Wisconsin)