Description:

Legal at An American Financial Service and Technology Company
The Legal team helps the company grow responsibly, advocating for An American Financial Service and Technology Company and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all An American Financial Service and Technology Company teams, protect An American Financial Service and Technology Company, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge.

What You'll Do:
You're here to identify, assess and mitigate potential legal risks to An American Financial Service and Technology Company to drive risk-adjusted business outcomes while protecting An American Financial Service and Technology Company. You'll provide subject matter expertise on disputes, from initial communications through final resolution, whether as a negotiated agreement, in arbitration, or in litigation. You'll collaborate directly with stakeholders (including compliance, customer support, finance, and go-to-market) to devise and implement creative solutions to risk-related matters. You will regularly identify strategic opportunities to manage risk and protect the company's brand over the long term rather than triaging dispute-by-dispute. Additionally, you will manage costs by knowing when to find a solution in-house and when and how to strategically and cost-effectively deploy outside counsel.

Responsibilities:

Identify legal risks facing the company and develop and implement strategies for mitigating those risks while successfully enabling the company's business objectives
Manage disputes from commencement through resolution, providing appropriate updates to cross-functional partners and leadership regarding risk, financial impact, and opportunities to resolve
Partner closely with Compliance and other departments to provide pragmatic and actionable advice, develop new policies, or implement strategic revisions to existing policies/procedures as part of the company's risk management
Advise the customer service organization and operational teams regarding customer escalations and customer disputes
Respond timely to requests for information and subpoenas from regulators and others, and assist the company in developing strong procedures for compliance with these requests
Monitor trends and legal developments, particularly those that impact the financial services and technology industries, analyze the implications for the company and ensure the company is well-positioned to respond and react accordingly

Requirements:

6+ years working experience in a combination of law firms and in-house, with a preference for experience in a fintech company
Deep experience in litigation and/or arbitration, including responsibility for independently managing complex disputes with customers, third parties, or others from commencement to resolution
Experience managing outside counsel and exercising strong judgment for disputes not being resolved in-house
Experience in supporting customer service or operations organizations
Excellent written and verbal communication skills, both internal (memos, guides, presentations) and external (counterparties, regulator communications)
Ownership mentality and comfort working on complex matters that require judgment
Entrepreneurial mindset and ability to work in a fast-paced environment
Willingness to be a team player that pitches in to help out on other products and topics; one of our key tenets is “One An American Financial Service and Technology Company”.
Law degree and admitted to practice in at least one jurisdiction

Bonus points: